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Terms and Conditions

Government Regulations
The Alcohol and Gaming Commission of Ontario regulates wineries’ sale and distribution of their products in Ontario. It has firm rules that apply to the sale and delivery of wine, most notably the requirement that alcohol can only be delivered to a person 19 years of age or older, who is not intoxicated. Therefore, the delivery agent acting on behalf of Pillitteri Estates Winery Inc. is obligated to ensure your majority (two photo IDs may be required, if the agent requests confirmation) and obtain your signature before handing over the order.

Delivery Policy
Delivery via Canada Post or other pre-arranged method. Online ordering only available to residents of Ontario, British Columbia, Manitoba and Nova Scotia over legal age. Shipping and handling costs are based on size of order and will be given at the time of order confirmation. All prices in CDN. Online quotes are subject to change and are based on Canada Post current posted rates. If there is a change prior to delivery you will be notified by email of delivery cost changes.

Returns, Cancellation, Exchange & Refund Policy
If you have any concerns with the products you’ve received, please contact Pillitteri Estates Winery prior to return, refund, or exchange of product. To cancel a booking we require 48 hours notice. Booking cancellations must be done in writing by replying to the confirmation email to winery@pillitteri.com for more information on booking cancellation please email winery@pillitteri.com.

Methods of Payment
We accept Visa, Mastercard, and American Express. We do not accept Cash or Cheque for online orders.